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I have rented a movie in iTunes, but it takes 8 hours to download. I have to leave my Wifi connection BEFORE that. Can I get my money back? Or pause the rental? Thanks!
Hi Pabliki,
If your download is interrupted because you are leaving the Wi-Fi network, you can resume the download at another time. Once the movie rental is downloaded, you will have 30 days to watch it. Here is some information regarding movie rentals, resuming downloads, and contacting iTunes Store Support regarding purchases:
About renting movies from the iTunes Store
https://support.apple.com/en-us/HT201611
Resume interrupted iTunes Store downloads
https://support.apple.com/en-ca/HT204312
See your purchase history in the iTunes Store on a Mac or PC
https://support.apple.com/en-us/HT204088
The steps below show you how to check your purchase history to see when your account was charged for a purchase. If you're looking for more information on what you bought or need help with a purchase, try these steps:
- If you want to learn more about a purchase, or redownload an item, you can see your past purchases on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV.
- If you can't view your purchase history on your computer, or you need to report a problem, you can see your purchases from the past 90 days at reportaproblem.apple.com.
Take care,
Rented movie in iTunes BUT I have to leave my Wifi connection BEFORE that. Can I get my money back? Or pause the rental?
