Bonjour,
J'ai acheté un nouvel iphone 6. J'ai fait une sauvegarde de mon iphone 4 sur mon ordinateur avec itunes ( j'en avais déjà faite plusieurs). Quand j'ai branché mon iphone 6 et essayé de mettre ma sauvegarde sur mon nouvel iphone itunes m'a demandé un code....et je ne sais plus ce code ni ou je peux le retrouver/ changer.... Help...j'ai presque 7milles photos et j'aimerais les remettre sur mon nouvel iphone!
Merci d'avance pour votre aide
When you went to put the backup of the old phone onto the new one, where did you see this request for a code? Was it in iTunes? It sounds as if you may have an encrypted backup in iTunes and iTunes is asking for the password before you can use it for the new phone. If you look at the phone when in iTunes and are looking at the Summary page, do you see a checkmark in the Encrypt backup section?
on me demande le mot de passe sur iTunes.
Restaurer à partir d'une ancienne sauvegarde => je sélectionne ma sauvegarde => et itunes me demande un mot de passe...
Yes, it sounds as if you have an encrypted backup. If you do, then you will need the password for that backup. Also, if you cannot remember this password, then you will not be able to use the backup, you will have to delete it and if you still have the old device you could create a new one. However, if you no longer have the old device, you will lose that data. See this support document that explains encrypted backups. About encrypted backups in iTunes - Apple Support
oh...ok! no code for the future 😉 thanks a lot for your answer anyway
You're welcome.
Sauvegarde itunes
