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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hi, searched but not finding a similar situation.
iPhone 5s and iPad mini 3 both running IOS 9.1
Both devices will simultaneously enter a bootloop after exactly a week of running perfectly.
I have done restore on both devices, I have reset both to being a new device.
the common links are the icloud account, and computer the software was loaded from.
any one having a similar issue? or have a solution?
iPhone 5s, iOS 9.1, bootloop
To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards, and maybe skip the iCloud part as well. Set up the rest of the personal settings manually and test both devices. Even though it might take a week until you'll get results, this is the only way to find out if this is software related. iTunes will download a new copy of the iOS firmware for each device and use it to set them up.
Since there are different firmware packages for the iPad and the iPhone, the problem must be caused by 3rd party data or settings.
If the devices work longer than they do now without shutting down, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
If it still does not work correctly, get them checked by Apple or an Apple Authorized Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
IPhone IPad simultaneous enter boot loop
