Emojis not displaying on iPhone 6
I have an iPhone 6 Model MG632LL/A with Verizon and my mom has the iPhone 6 plus with Verizon. Recently, ever since I installed the 9.1 (13B143) iOS update, whenever she sends me certain smileys, it does not display as the standard emoji. Outgoing emojis are fine and incoming are fine most of the time, but it seems particularly when she sends the sad face emoji, it shows up as a weird text. It looks like the smiley that shows up if you type it in your email. I have attached a photo for reference.I'm also experiencing ghost touching, but I'll put that in another post. I have also tried a reset, but I set the phone up from a backup, not as a new iPhone.
Thanks all.
iPhone 6, iOS 9.1, Emojis