Q: My iPhone 4's has not been able to back up since September 25 I have tried all the solutions I have seen online and taken it to th ... My iPhone 4's has not been able to back up since September 25 I have tried all the solutions I have seen online and taken it to the Verizon Store still the backing up.. Why? more
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Nov 24, 2015 9:39 AM in response to jonistomby Nubz N.,Good day jonistom,
I see you are a new user here in Apple Support Communities - welcome! I hope we find you contributing often in the future.
I can understand how not having a currect backup of your iPhone would be frustrating. The comfort of having that backup available in case of data loss is always important. Let's see if we can get you back on the road to enjoying your iPhone.
It is not clear from your post whether you are trying to make your backup using iTunes or iCloud. If one is not working, you may want to try the other. See this article - How to back up your devices using iCloud or iTunes.
If iCloud backup is not working, I would suggest that you troubleshoot using the steps in this article - Get help backing up your device in iCloud.
Thanks for using Apple Support Communities.
Safe computing.
