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im having trouble with my iphone 6 since the update

im having trouble with my iphone 6, since the update it keeps freezing, and then after it freezes i cant swipe down for my notifications and even when i've read a message it says its unread, i have to restart it every time! i don't have an apple store here and dont have time to call apple. HELP please 🙂

iPhone 6, iOS 9.1

Posted on Nov 23, 2015 12:55 AM

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Posted on Nov 23, 2015 1:27 AM

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

3 replies
Question marked as Best reply

Nov 23, 2015 1:27 AM in response to munro94

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

im having trouble with my iphone 6 since the update

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