Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot update apps or access to app store

Hi,

I've got the following problem:

- I had another apple id linked to a gmail account

- For security reasons I had to delete permanently the gmail account

- I was able to continue using my apple id with the linked email account (big mistake)

- Now I seems that somebody created a gmail account with the same id as my previous deleted email account. And it seems he/she is using it as apple id.

- Result I cannot access to app store or update my apps.


Any suggestion? hint? to resolve this?


Thanks,

App Store-OTHER

Posted on Nov 23, 2015 4:30 AM

Reply
2 replies

Cannot update apps or access to app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.