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andysegars

Q: ipad showing a cable with itunes logo

I started to upgrade the newest software for my Ipad and it died now the screen shows a cable with an ITunes logo above the cable. I tried resetting by holding the home button and the sleep/screen on button but the same iTunes logo screen appears

iPhone 5

Posted on Nov 23, 2015 4:41 AM

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Q: ipad showing a cable with itunes logo

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  • by Briansyddall,

    Briansyddall Briansyddall Nov 23, 2015 7:58 AM in response to andysegars
    Level 6 (8,136 points)
    Apple Watch
    Nov 23, 2015 7:58 AM in response to andysegars

    Hi

    Turn ipad off

    Connect lead to USB on your PC  make sure its running the latest itunes 12.3

    Press & hold power button on iPad  DONT let go

    Connect lead to ipad keep power button pressed down until PC sees ipad.

    Wait for restore you may need to do this more than once before it works .

    Cheers

    Brian