HT204363: Get help using iCloud for Windows
Learn about Get help using iCloud for Windows
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Nov 23, 2015 7:58 AM in response to andysegarsby Briansyddall,Hi
Turn ipad off
Connect lead to USB on your PC make sure its running the latest itunes 12.3
Press & hold power button on iPad DONT let go
Connect lead to ipad keep power button pressed down until PC sees ipad.
Wait for restore you may need to do this more than once before it works .
Cheers
Brian