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Q: Iphone 6plus freezing after new update

I have an Iphone 6plus and have updated to the newest software update.

 

Ever since the update my phone is freezing quite often and I have to lock it and unlock it sometimes 2 or 3 times to be able to navigate on my screen. My screen is not cracked or anything and I have factory reset it once. I have also called apple support and they suggested to factory reset it again. I want to see if anyone else if having this problem and if you know how to fix it.

 

I have spoken with numerous people who are also having this issue. One of my friends even just switched from Droid to Apple to give it a try and it was having the same issue right out of the box.

 

Please help I am a huge apple fan but I can not afford to purchase another phone already. I just got this one less then 6 months ago!!!

iPhone 6 Plus, iOS 9.1

Posted on Nov 23, 2015 8:10 AM

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Q: Iphone 6plus freezing after new update

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  • by W Green,

    W Green W Green Oct 10, 2016 10:00 AM in response to askme3
    Level 1 (4 points)
    iPhone
    Oct 10, 2016 10:00 AM in response to askme3

    I tried everything, reset, restore (from iTunes). mine was definitely a hardware issue with the screen.  Even when the phone was froze iTunes could talk to my phone. I could download pictures, backup and restore the phone. I ended up having to get a new phone.

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