simmsinspain

Q: My apple I Pad notebook has switched off and will not switch on

My I Pad notebook has switched off and will not switch back on totally baffled

MacBook, iOS 9.0.2

Posted on Nov 23, 2015 7:45 AM

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Q: My apple I Pad notebook has switched off and will not switch on

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  • by D.Cohen,Solvedanswer

    D.Cohen D.Cohen Nov 23, 2015 7:51 AM in response to simmsinspain
    Level 6 (8,424 points)
    Desktops
    Nov 23, 2015 7:51 AM in response to simmsinspain

    I assume that you're talking about the iPad.


    Press Sleep/Wake and Home buttons and hold them for at least 10 seconds.


    If this does not help, take a look these Apple Support articles:

    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

    Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

     

    As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

    More info here: https://support.apple.com/en-us/HT201263


    If these steps don't work, contact Apple and ask for help.

    https://www.apple.com/support/iphone/contact/


    If you have encountered issues with your MacBook, follow the steps below.


    Take a look at the steps suggested by Apple in this article:

    If your Mac won't turn on - Apple Support


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support


    Try resetting the System Management Controller: https://support.apple.com/en-us/HT201295


    Hope this helps!