Gaz1a
Level 1 (0 points)

Q: Apple 4 Gen - Keeps dropping wifi

HI,

 

My new Apple TV keeps dropping the wifi connection. I can't reconnect back. As soon as I restart it, the wifi reconnects only for a short period and then it disconnects.

 

Thanks,

 

Gaz

Apple TV (4th generation), iOS 9.0.1

Posted on Nov 23, 2015 12:37 PM

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Gaz1a

Q: Apple 4 Gen - Keeps dropping wifi

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 23, 2015 1:07 PM in response to Gaz1a
    Level 10 (104,526 points)
    Apple TV
    Nov 23, 2015 1:07 PM in response to Gaz1a

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

     

    The following article(s) may help you.

     

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Sources of Interference

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.