HT203585: FaceTime for Mac: Troubleshooting FaceTime
Learn about FaceTime for Mac: Troubleshooting FaceTime
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Helpful answers
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Nov 24, 2015 3:12 PM in response to som777by Linc Davis,If the FaceTime window opens with a white camera icon with a slash through it on a black background, that means it can't find a camera. Without a camera, it won't work. Please follow the instructions in this support article.