How to view detailed purchase history?

Question

How to view detailed purchase history?

I went to log into my account to buy music and the password had been changed. Furthermore in my purchased but not downloaded list was an ENTIRE album from my least favorite band. Needless to say after questioning everyone I live with, no one recalled buying the music. I want to know how to see a detailed purchase history to see who hacked my account. I need this also since I was locked out of my account and had to change the password back to something I control. This is very unsettling as an avid iTunes user. Does anyone know how to view a detailed user history of music downloaded with dates and time of purchase?? (preferably with an IP address so I can nail the jerk who did this.)

iPod nano, Windows Vista, hacked account

Posted on Nov 23, 2015 8:14 PM

Reply

Answer 1

seventy one

Level 7

27,424 points

Nov 23, 2015 11:36 PM in response to Catankerous21

If you are the administrator of this account you should have received an electronic receipt for the album. On that receipt is an invitation to report a problem. Report this as your problem and ask some of the questions you ask here.

I cannot see how Apple could name or identify the person who bought the album since it is a transaction using held records of your credit card and your passwords etc. Having entered your ID, the buyer did not need to know your card number. If you were lax enough to leave the computer open in an open household, you will certainly have learnt a lesson from this.

Reply

Answer 2

turingtest2

Level 10

272,707 points

Nov 25, 2015 12:02 PM in response to Catankerous21

See If you forgot your Apple ID password - Apple Support to reset your Apple ID password and then https://reportaproblem.apple.com/ to review the last 90 days purchase history.

tt2

Reply