matanamira

Q: Re-download app in the App Store

Hi friend

I bought an app through the App Store and I want to take it again. (Sketch 3).

 

Some things that I tried:

  • The application does not have a Purchases tab.
  • An existing application store butit asks me to pay it back.
  • Developers say they can not help me since I bought the app through the App Store.
  • I have the id of purchase in the App Store.

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 24, 2015 1:32 AM

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Q: Re-download app in the App Store

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  • by judysings,

    judysings judysings Nov 25, 2015 9:29 AM in response to matanamira
    Community Specialists
    Nov 25, 2015 9:29 AM in response to matanamira

    Hi matanamira,

    The resource below explains how to download apps that you previously purchased from the Mac App Store.  If you don't see the app in your purchases, you may have used a different Apple ID to purchase the app.  Sign out of the iTunes Store and sign back in with the other Apple ID.  I've highlighted some key information for you here.  Click on the link for complete details.

    Download your past purchases
    https://support.apple.com/en-us/HT201272

     

    Redownload an app

    On an iPhone, iPad, or iPod touch

    1. Tap App Store.
    2. On an iPhone or iPod touch: Tap Updates, then tap Purchased.
      On an iPad: Tap Purchased.
    3. Scroll to find the app that you want to download.
    4. Tap the Download icon  . After the app downloads, you can open it from your Home screen.

    On a Mac or PC

    You can redownload apps for iOS devices in iTunes and apps for you computer in the Mac App Store.

    From iTunes:

    1. Open iTunes.
    2. Click More   in the upper-left corner.
    3. Choose Apps   from the menu.
    4. If prompted, sign in with your Apple ID and password.
    5. Under Quick Links on the right side of the App Store, click Purchased.
    6. Select Not in My Library to view purchased content that isn't on your computer.
    7. Scroll to find the item that you want to download.
    8. Click the Download icon   in the upper-right corner of the item you want to download. Your app downloads to your library. If an app is already in your library, the Download icon won't appear.

    From the Mac App Store:

    1. Open the Mac App Store.
    2. From the top of the window, click Purchases. Your purchased apps will appear.
    3. Scroll to find the app you want to download.
    4. Click Install or Download to the right of the item you want to download. Your app downloads to your computer.

    On Apple TV (4th generation)

    1. From the Home screen, choose App Store.
    2. Choose Purchased.
    3. Find and select the app that you want to redownload.
    4. Select the Install icon  . Your app downloads to your device.

    Redownload in-app purchases

    Some in-app purchases like game currency or hints are consumable, which means that they run out as you use them. You can only restore non-consumable purchases. Learn more about in-app purchases.

    Have a great day!