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Forgotten the answer to the security question

I forgot the answer to the security question, and I can not change it so as my account icloud blocked. What should I do?

iPad Air, iOS 7, Ipad Air 32gb wifi+cellular

Posted on Nov 24, 2015 2:14 AM

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3 replies

Nov 24, 2015 3:27 AM in response to ARMA_5

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.

Forgotten the answer to the security question

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