I have windows 10, I have uninstalled and reinstalled the latest version of iTunes, my ipod 5th gen is working fine and I'm using a brand new standard issued lightning cord, I've checked my Windows 8 disk and there is no issue I can find. I've never had this problem before and I'm not sure how to fix it.
iPod touch, iOS 8.3
I tried what you suggested but now my laptop doesn't recognize my ipod touch and when it does pick it up, the sync is stalled when it tries to upload my downloaded apps and shows from my ipod touch.
And it is also telling me that the iTunes .itl file is locked or I don't have permission to access it.
And now I can't even open iTunes. It keeps saying the" library.itl file is locked, on a locked disk, or you do not have write permission for this file". I can't open it as an administrator either.
Ok sorry for all the comments. I got iTunes to open up again, but i still can't sync my ipod. I'm back to square one and the link didn't help. The boxes keep unchecking themselves whenever I click apply :C Sorry that I'm so annoying.
Try the following:
tt2
Still getting the same problem, and now it's saying my ipod keeps getting disconnected.
Are you running any anti-virus or firewall software?
tt2
I know I have Norton security and McAfee, but they have never cause me problems before?
Try temporarily disabling both of them and see if it makes a difference. Norton in particular has been causing problems for some people of late. Running multiple real-time protection tools may not be a good idea.
tt2
I disabled Norton but that didn't help either. My laptop keeps saying my iPod malfuctioned, but it works fine and the cord is brand new when I get it from the apple store, and iTunes stalls when it tries to transfer my purchases from my iPod to iTunes( I can still click around iTunes but the blue bar that tracks my sync won't move) and McAfee isn't installed on my computer it's files are just on my laptop. I only had a 6 month subscription to them that came with this laptop when I bought it.
If syncing isn't working as it is supposed to the following steps should work:
A feature introduced with iOS 9 referred to as app thinning or app slicing allows each device to download only the code and resources needed by that device, resulting in smaller downloads and better use of storage on the device. As a consequence the device no longer holds the universal version of the app that could be installed on any device so transferring apps is no longer supported. Hopefully Apple will make some changes to the way this works, but in the meantime you can download past purchases from iTunes and/or enable automatic downloads of app purchases to make sure that iTunes always has the apps that you want on your device. As long as you make sure all apps are present and updated in iTunes before attempting a restore there should be no loss of data. I can't confirm, but it seems a recent update means that all data is restored and apps that are not in the library are queued for download from the iTunes Store over Wi-Fi, in a similar fashion to the way restore from iCloud works.
tt2
I can't even restore my ipod. I keeps kicking it off and now my ipod won't turn on either.
😟
tt2
I just called apple support to help me. Thanks anyway😟
Whenever I try to sync my ipod, I get an error saying that "Attempting to copy to the disk" Windows 8_OS" has failed. The device is not connected"
