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Nov 25, 2015 9:57 AM in response to Htoi San Liby norm123,Hello Htoi San Li,
I understand that you are seeing an error 53. My question would be where are you seeing this. I know that you posted this in Apple Music, but looking up that error message I see that it is related to restoring your iPhone with iTunes.
Error 53 looks to be a possible hardware issue with your iPhone. To fix that take a look at any security software on your computer that may be blocking access for iTunes to update your iPhone. Take a look at the quoted section below to goes over that specific issue.
Get help with iOS update and restore errors
https://support.apple.com/en-us/HT204770
Check for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
- Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Make sure that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
Let me know if this is what you are referring to or an issue specifically with Apple Music.
Have a good day
