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how to I find 3rd party extensions installed in my Safari?

OS 10.11.1

Safari 9.0.1

How do I find 3rd party extension installed in Safari?

iMac, Mac OS X (10.7.3)

Posted on Nov 24, 2015 8:04 AM

Reply
7 replies

Nov 24, 2015 8:56 AM in response to antiochdan

I don't know what that page might be either. Perhaps you loaded Safari's Help menu > Installed Plug-ins? Unless you installed some third party modification that page will be completely empty.


Read If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support. Under "Remove Internet plug-ins and other add-ons" please note that it describes two separate Library folders with equally separate contents. If in doubt, post the contents of each one.

Nov 24, 2015 10:12 AM in response to antiochdan

antiochdan wrote:


Safari is not performing well. Slow and not finding pages that I know are there. While investigating I happened on a Safari page that said "Third Party Extensions installed". There were three. I can not find that page again to uninstall them.


Safari Preferences --> Extensions. You can uninstall them there. If your computer is responding slowly and sluggishly, there's probably a lot of third-party crapware on it causing the issues. Go to http://www.etresoft.com/etrecheck and download/run EtreCheck. Copy the status report and paste it here. It'll give us a glimpse of your system and let us see what's on it at this time.

Nov 24, 2015 10:14 AM in response to antiochdan

EtreCheck version: 2.6.4 (224)

Report generated 11/24/15, 12:07 PM

Runtime 5:36

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2012)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 18 - SN = W04230E28D3LC


Video Information: (What does this mean?)

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: about 2 hours


Disk Information: (What does this mean?)

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (152.40 GB free)

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N ()


USB Information: (What does this mean?)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Western Digital My Book 111A 2 TB

EFI (disk2s1) <not mounted> : 210 MB

Apple Time Machine (disk2s2) /Volumes/Apple Time Machine : 2.00 TB (1.56 TB free)

Apple Inc. iPad


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Kernel Extensions: (What does this mean?)

/Library/Extensions

[not loaded] com.intego.ContentBarrier.safe-boot (2788 - SDK 10.8) [Click for support]


System Launch Agents: (What does this mean?)

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.BezelUI.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

6 processes killed due to insufficient RAM


System Launch Daemons: (What does this mean?)

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

7 processes killed due to insufficient RAM


Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.intego.ContentBarrier.agent.plist [Click for support]

[loaded] com.intego.commonservices.integomenu.plist [Click for support]

[loaded] com.intego.commonservices.taskmanager.plist [Click for support]

[loaded] com.intego.commonservices.uninstaller.plist [Click for support]

[running] com.intego.netupdate.agent.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.intego.ContentBarrier.daemon.plist [Click for support]

[running] com.intego.commonservices.daemon.integod.plist [Click for support]

[running] com.intego.commonservices.daemon.taskmanager.plist [Click for support]

[loaded] com.intego.commonservices.icalserver.plist [Click for support]

[loaded] com.intego.commonservices.metrics.kschecker.plist [Click for support]

[running] com.intego.netupdate.daemon.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] Feelbegin.AppRemoval.plist [Click for support]

[running] Feelbegin.download.plist [Click for support]

[loaded] Feelbegin.ltvbit.plist [Click for support]

[loaded] Feelbegin.update.plist [Click for support]

[loaded] Manroling.update.plist [Click for support]

[loaded] Totiteck.AppRemoval.plist [Click for support]

[loaded] Totiteck.download.plist [Click for support]

[loaded] Totiteck.ltvbit.plist [Click for support]

[running] Totiteck.update.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]

[loaded] gUpdater.plist [Click for support]


User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CleanMyMac 3 Menu UNKNOWN (missing value)

Printer Pro Desktop Application (/Applications/Printer Pro Desktop.app)


Other Apps: (What does this mean?)

[running] P72E3GC48.com.dashlane.DashlaneAgent

[running] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck

[running] com.dashlane.Dashlane.48032

[loaded] com.dashlane.DashlaneAutoStartHelper

[loaded] com.mint.quickview-launcher

[running] com.mint.quickview.65952

[running] com.readdle.Printer_Pro_Desktop.69152


Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.5.8 - SDK 10.6 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8


Safari Extensions: (What does this mean?)

1-ClickWeather

Dashlane

WOT


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]


Time Machine: (What does this mean?)

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 346.47 GB

Destinations:

Storage [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 346.47 GB X 3)


Apple Time Machine [Local]

Total size: 2.00 TB

Total number of backups: 52

Oldest backup: 4/19/15, 10:59 AM

Last backup: 11/24/15, 11:58 AM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 498.88 GB X 3)


Top Processes by CPU: (What does this mean?)

95% AppSO(2)

26% com.apple.WebKit.WebContent(23)

16% WindowServer

14% kernel_task

4% Safari


Top Processes by Memory: (What does this mean?)

5.12 GB kernel_task

4.93 GB com.apple.WebKit.WebContent(23)

1.58 GB AppSO(2)

197 MB Safari

131 MB mdworker(8)


Virtual Memory Information: (What does this mean?)

20 MB Free RAM

16.00 GB Used RAM (1.03 GB Cached)

22 MB Swap Used


Diagnostics Information: (What does this mean?)

Nov 24, 2015, 12:02:02 PM /Library/Logs/DiagnosticReports/AppSO_2015-11-24-120202_[redacted].cpu_resource .diag [Click for details]

Nov 24, 2015, 12:00:22 PM ~/Library/Logs/DiagnosticReports/AppSO_2015-11-24-120022_[redacted].crash

Nov 24, 2015, 09:43:46 AM ~/Library/Logs/DiagnosticReports/P72E3GC48.com.dashlane.DashlaneAgent_2015-11-2 4-094346_[redacted].crash

Nov 24, 2015, 09:36:41 AM Self test - passed

Nov 24, 2015 11:04 AM in response to antiochdan

  • You've got a TON of malware on your system. No wonder it's performing so slowly. Download and run Malwarebytes Anti-Malware for Mac. It comes highly recommended, not just by people here, but by Apple Support staff, and it'll remove it for you neatly and cleanly.
  • Uninstall CleanMyMac. Immediately. It's as insidious as the malware I found. No Mac user should ever download it for any reason. Ever.
  • Uninstall Intego. There is no virus currently in the wild that can do any damage to OS X, so you don't need an anti-virus program. If you stay away from shady sites, don't download via torrents or aggregate websites (CNet, Softonic), Macs by themselves do a great job of protecting against any intrusions.

Nov 24, 2015 11:17 AM in response to antiochdan

That system is so extensively hobbled by unnecessary "anti-virus", "cleaning" and / or "maintenance" products that it bears little resemblance to the Mac it once was. It is unreasonable to expect it to operate normally. Other than lighting up when you turn it on, it can't possibly be used for much else.


You also inadvertently installed adware. You do not need to download or install anything to fix it.


For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.


Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.


The overwhelming number of system modifications suggests remedial procedures for each of them will be impracticable, but I could provide those instructions if you wish. They will be time-consuming, and given the unknown effects from having used ill-conceived "cleaning" garbage success is far from assured. I recommend that you completely erase that Mac and rebuild it by reinstalling your essential software from original sources, then restoring documents and work products from the Time Machine backup, assuming they have not also been corrupted. How would you like to proceed?

how to I find 3rd party extensions installed in my Safari?

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