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iPhone 6s rear mic not working

I just upgraded to the 6s yesterday. I recorded a video today and when I went to watch it all I heard was static. I could play old videos with no problem so it's not my speaker, and I can call someone and they can hear me so it's not the front microphone. I can also record voice memos just fine. It only happens to videos I take now; I only hear loud static, not any of the sound it's supposed to play. Has anyone else had this issue/fixed it? Should I take it to the Verizon store I got it at or the Apple Store? Thanks in advance!

iPhone 6s, iOS 9.1

Posted on Nov 24, 2015 8:48 AM

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Posted on Nov 25, 2015 2:22 PM

Hello Melody,


Thank you for using Apple Support Communities.


I see where you are having issues with the rear microphone on your iPhone. The following article provides information for troubleshooting the microphones on your iPhone.

Get help with the microphones on your iPhone, iPad, and iPod touch


Best regards.

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iPhone 6s rear mic not working

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