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VPN works with LTE but not with my ISP

Hello,


I have a weird issue with a VPN service.

El Capitan 10.11.1

OS X Server 5.0.15


It works pretty well (L2TP) when I use my iPhone's LTE connection (via Personnal Hotspot) with any computers. But the connection doesn't work when I used a normal wifi connection via my ISP.


Nov 24 10:58:59 *** pppd[56115]: L2TP connecting to server '***.net' (xx.xx.xxx.xxx)...

Nov 24 10:58:59 *** pppd[56115]: IPSec connection started

Nov 24 10:59:09 *** pppd[56115]: IPSec connection failed


LTE : Telus

ISP: Videotron


All VPN required ports have been forwarded on the router. (D-Link).

All other services are working well (Calendar, File Sharing, DNS, Contact, Web, Wiki...).


I deleted the /Library/Preferences/SystemConfiguration/com.apple.RemoteAccessServers.plist with no success.


First time I see that issue as I did configure a few OS X Server in the last year.


Any clues?


Thanks!

Posted on Nov 24, 2015 8:59 AM

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1 reply

VPN works with LTE but not with my ISP

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