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I forgot my security answers, what I have to do

I forgot my security answers, what I have to do

i have tried all ways to rest but no use

Posted on Nov 24, 2015 11:02 AM

Reply
1 reply

Nov 24, 2015 12:26 PM in response to Bsboos

By 'tried all ways' you've tried ... ? If you have tried all then you must have already done :


If you have a rescue email address on your account : If you forgot the answers to your Apple ID security questions


If you don't have a rescue email address contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security

If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

I forgot my security answers, what I have to do

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