Macbook Pro will not connect to Dell U2413 monitor

Question

Macbook Pro will not connect to Dell U2413 monitor

Hi All,

I am trying to get a Dell U2413 monitor to connect to my MacBook Pro. So far I have had poor results. No matter what cable I have tried, the monitor does not recognize that it is hooked to the computer. All I get, is the monitor showing that no computer is present and then it goes into sleep mode. I have tried the USB and the HDMI cable, both provided by Dell with the monitor. Before I go out and buy Thunderbolt cables and adapters etc..., to try and get this to work, I was hoping someone might have a suggestion that would steer me in the right direction.

Thanks in advance for any help that you can provide.

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Nov 24, 2015 1:52 PM

Reply

Answer 1

Nov 24, 2015 1:56 PM in response to dougfromleesburg

Connectivity

1 Digital Visual Interface connectors (DVI-D) with HDCP
1 DisplayPort 1.2 (DP)
1 Mini DisplayPort 1.2 (mDP)
1 High Definition Multimedia Interface (HDMI)
1 USB 3.0 upstream port
4 USB 3.0 downstream ports
1 DisplayPort out
1 Audio out
DC power connector for Dell Soundbar (AX510)

for best results, buy a Mini DisplayPort to mini DisplayPort cable. Then there is no need for conversion.

You will also need to un-Mirror your displays, and you may need to un-check "Displays have separate Spaces"

Reply

Answer 2

lllaass

Level 10

210,417 points

Nov 24, 2015 2:05 PM in response to dougfromleesburg

- Yo are selecting the HDMI input on the monitor right?

- The USB connection is for the USB hub and ports on the monitor. It has noting to do with the video.

- This

http://accessories.us.dell.com/sna/productdetail.aspx?c=us&cs=19&l=en&s=dhs&sku= 320-9567&redirect=1

says the monitor includes a mini displayport-displayport cable and has both a mini displayport and displayport input.

Try using that cable and plug the mini displayport end into the MacBook

- Does the inpt port(s) on the monitor work with other devices?

Do the output port(s) work with other monitors?

This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

Reply

Answer 3

Nov 24, 2015 2:09 PM in response to lllaass

Sorry lllaass, this is for my Mac Pro, I had my laptop on my mind as I was writing this.

Reply

Answer 4

Nov 24, 2015 2:13 PM in response to Grant Bennet-Alder

Sorry Grant, I was thinking about my laptop when I was typing this. It is actually for the Mac Pro.

Reply

Answer 5

Nov 24, 2015 3:12 PM in response to dougfromleesburg

Which computer you are connecting to this display makes no difference. The Mac Pro should have at least one Mini DisplayPort, and the MacBook Pro may have either a Mini DisplayPort or a ThunderBolt port, which accepts the same Mini DisplayPort cable.

Reply