Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Iphone is unlocked and erased but apparently still linked to the previous owner but I have no idea who that is.

My Iphone 6 plus is unlocked and erased but apparently still linked to the previous owner but I have no idea who that is.

iPhone 6 Plus

Posted on Nov 24, 2015 7:26 PM

Reply
1 reply

Nov 26, 2015 7:05 AM in response to jdivagirl1000

Hey jdivagirl1000,


It sounds as though you have purchased a used iPhone that is activation locked to the previous owner. In order for you to be able to use the iPhone, Activation Lock must be turned off by the previous owner. If you are able to contact that person, use the steps in this article - Turn off Find My iPhone Activation Lock.


Thanks for using Apple Support Communities.


Happy computing.

My Iphone is unlocked and erased but apparently still linked to the previous owner but I have no idea who that is.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.