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Slow iMac

iMac has slowed down since El Capitan. I added memory today and still slow.


EtreCheck version: 2.6.4 (224)

Report generated 11/24/15, 9:30 PM

Runtime 6:40

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: (What does this mean?)

iMac (27-inch, Mid 2010)

[Click for Technical Specifications]

[Click for User Guide]

iMac - model: iMac11,3

1 2.8 GHz Intel Core i5 CPU: 4-core

12 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

BANK 1/DIMM1

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: (What does this mean?)

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 1600 x 900


System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: about 5 hours


Disk Information: (What does this mean?)

unknown ()


PIONEER DVD-RW DVRTS09 ()


USB Information: (What does this mean?)

Western Digital My Passport 0730 1 TB

EFI (disk0s1) <not mounted> : 210 MB

Time Machine (disk0s2) /Volumes/Time Machine : 500.08 GB (309.33 GB free)

Macintosh HD (disk0s3) / : 499.10 GB (408.66 GB free)

Recovery HD (disk0s4) <not mounted> [Recovery]: 650 MB

Silicon Labs CP2104 USB to UART Bridge Controller

HP Deskjet 3520 series

Apple Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. iPhone

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


Gatekeeper: (What does this mean?)

Anywhere


Kernel Extensions: (What does this mean?)

/Applications/CaddieSyncExpress.app

[loaded] com.silabs.driver.CP210xVCPDriver64 (3.1.0d1) [Click for support]


/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]

[not loaded] com.Maxtor.driver.PowSecDriver (4.3.19) [Click for support]

[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]

[not loaded] com.cy.iokit.Morpheus (1.4) [Click for support]

[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]

[not loaded] com.palm.ClassicNotSeizeDriver (3.0.2) [Click for support]

[not loaded] com.prolific.driver.PL2303 (1.2.1) [Click for support]

[not loaded] com.sony.driver.prs (1.0.1d1) [Click for support]

[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) [Click for support]


/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns

[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]


/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]


/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns

[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]


Launch Agents: (What does this mean?)

[loaded] com.coupons.coupond.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support] [Click for details]


User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Backup Engine Application Hidden (/Library/Application Support/Maxtor/Backup Engine.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Magic Window Application (/Applications/Magic Window.app)

Dropbox Application (/Applications/Dropbox.app)

AirServer Application Hidden (/Applications/AirServer.app)

CleanMyMac 3 Menu UNKNOWN (missing value)

Wondershare Helper Compact Application (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

1ztear_edge1.path UNKNOWN (missing value)

Japanese.lproj Folder (/System/Library/CoreServices/Applications/Directory Utility.app/Contents/Resources/Japanese.lproj)

0 Folder (/Library/Printers/EPSON/EPSON PIC Folder/Modules/PIC3Plugins/PIC_ME_300.plugin/Contents/Resources/0)


Other Apps: (What does this mean?)

[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper

[running] com.apple.xpc.launchd.oneshot.0x10000005.soffice

[running] com.etresoft.EtreCheck.136032

[running] com.getdropbox.dropbox.134752

[running] com.hp.scanModule3.79072.C1AFBC52-9B4E-4762-BEDD-99A42B68BFEE

[running] com.jetson.Magic-Window-Helper

[running] com.jetson.magicwindowmac.56672

[running] com.maxtor.backupengine.78752

[running] com.pratikkumar.airserver-mac.47072

[running] com.theweathernetwork.weathereyemac1.64352

[running] com.theweathernetwork.weathereyewrapper

[running] com.wondershare.helper_compact.79392

[running] jp.co.canon.cijscannerregister.72032


Internet Plug-ins: (What does this mean?)

Default Browser: Version: 601 - SDK 10.11

RealPlayer Plugin: Version: Unknown

AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]

Gears: Version: 1.0 [Click for support]

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]

JoostPlugin: Version: 0.10.1 [Click for support]

RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version


User internet Plug-ins: (What does this mean?)

DepositDriver: Version: DepositDriver 1.1.1 [Click for support]

UploadManager: Version: Unknown - SDK 10.5 [Click for support]

Picasa: Version: 1.0 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

ContentManager: Version: Unknown - SDK 10.5 [Click for support]

RocketEngine: Version: Unknown - SDK 10.5 [Click for support]


Safari Extensions: (What does this mean?)

1Password

searchtab

WOT


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Java [Click for support]

MacFUSE [Click for support]


Time Machine: (What does this mean?)

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.10 GB Disk used: 90.44 GB

Destinations:

Time Machine [Local]

Total size: 500.08 GB

Total number of backups: 80

Oldest backup: 1/6/15, 7:12 AM

Last backup: 11/24/15, 9:04 PM

Size of backup disk: Adequate

Backup size 500.08 GB > (Disk used 90.44 GB X 3)


Top Processes by CPU: (What does this mean?)

10% Magic Window

2% WindowServer

1% DashboardClient(4)

1% fontd

1% kernel_task


Top Processes by Memory: (What does this mean?)

882 MB kernel_task

332 MB DashboardClient(4)

233 MB mds_stores

135 MB Safari

98 MB WindowServer


Virtual Memory Information: (What does this mean?)

7.39 GB Free RAM

4.60 GB Used RAM (2.96 GB Cached)

0 B Swap Used


Diagnostics Information: (What does this mean?)

Nov 24, 2015, 06:08:27 PM ~/Library/Logs/DiagnosticReports/PluginProcess_2015-11-24-180827_[redacted].cra sh

Nov 24, 2015, 03:26:06 PM Self test - passed

Nov 23, 2015, 06:03:01 PM /Library/Logs/DiagnosticReports/HP Utility_2015-11-23-180301_[redacted].hang

Imac, Mac OS X (10.5.1), Ipod Touch

Posted on Nov 24, 2015 6:55 PM

Question marked as Best reply

Posted on Nov 28, 2015 4:14 AM

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

3 replies
Question marked as Best reply

Nov 28, 2015 4:14 AM in response to Community User

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Slow iMac

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