why won't all the songs from the new album I purchased yesterday play? Half of them a fine, the other half keep asking for authorisation even though it keeps telling me that this PC is already authorised.

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why won't all the songs from the new album I purchased yesterday play? Half of them a fine, the other half keep asking for authorisation even though it keeps telling me that this PC is already authorised.

Purchased and downloaded Adele 25 album yesterday. Track 1, 3, 5 & 6 won't play. Each time I request one of these tracks I'm asked for authorisation, which I give, it then tells me that this machine is already authorised but still won't play it ... just keeps asking for authorisation over and over again. The other tracks play fine.

iPhone 6, iOS 9.1

Posted on Nov 24, 2015 6:56 PM

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Answer 1

pedro d

Community Specialist

Nov 26, 2015 6:39 AM in response to Neile88

Hello there, Neile88.

It seems you are being repeatedly prompted to authorize your computer after purchasing the latest Adele album. The following Knowledge Base article offers up some reasons that may occur and the troubleshooting steps to help resolve them:

If iTunes repeatedly prompts you to authorize your computer

Thanks for reaching out to Apple Support Communities.

Cheers.

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