I tried to sign in my apple id but it's not working, also when I tried to update my instagram it's not loading as well. Btw, my app store and itunes are displaying a white screen. Pls someone help me! 😟 Thank you!
iPad Mini, iOS 9.1
hi there shaddailyn,
It sounds like you are unable to sign into your Apple ID because the iPad is having trouble accessing he iTunes store. I would suggest using the troubleshooting in the following article:
If you can’t connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Thank you for using Apple Support Communities.
Hi Sterling, Thank you for helping! 🙂 I can now finally used my app store and itunes.
You are quite welcome, we're glad to have helped!
what will I do I cannot use my app store as well as itunes.
