I can't download el capitan to my imac
I can't download el capitan to my imac. Here is the EtreCheck.
EtreCheck version: 2.6.4 (224)
Report generated 25/11/2015 10:35
Runtime 4:25
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (27-inch, Late 2013)
[Click for Technical Specifications]
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: (What does this mean?)
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: (What does this mean?)
OS X Yosemite 10.10.5 (14F1021) - Time since boot: about 2 hours
Disk Information: (What does this mean?)
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
[redacted] HD (disk0s2) / : 999.35 GB (618.73 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: (What does this mean?)
Western Digital Elements 10B8 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Elements (disk1s2) /Volumes/Elements : 999.83 GB (16.45 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Configuration files: (What does this mean?)
/etc/sysctl.conf - File exists but not expected
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (11.1.0 32202 - SDK 10.9) [Click for support]
[loaded] com.parallels.kext.netbridge (11.1.0 32202 - SDK 10.9) [Click for support]
[loaded] com.parallels.kext.usbconnect (11.1.0 32202 - SDK 10.9) [Click for support]
[loaded] com.parallels.kext.vnic (11.1.0 32202 - SDK 10.9) [Click for support]
/Incompatible Software/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0 18 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.4.50 - SDK 10.9) [Click for support]
[loaded] com.sophos.nke.swi (9.4.50 - SDK 10.9) [Click for support]
[loaded] org.virtualbox.kext.VBoxDrv (4.1.4) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.4) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.4) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.1.4) [Click for support]
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (6.1) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Click for support]
[not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.5) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.1) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6) [Click for support]
Startup Items: (What does this mean?)
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[loaded] com.binaryage.asepsis.updater.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[failed] com.splashtop.streamer.SRServiceAgent.plist [Click for support] [Click for details]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.distortedvista.istatmenusprocessserver.plist [Click for support]
[running] com.eltima.ElmediaPlayer.daemon.plist [Click for support]
[failed] com.google.GoogleML.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[failed] com.splashtop.streamer.SRServiceDaemon.plist [Click for support] [Click for details]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Click for support]
User Launch Agents: (What does this mean?)
[failed] com.Livestation.plist [Click for support] [Click for details]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.jdibackup.ZipCloud.autostart.plist [Click for support]
[loaded] com.jdibackup.ZipCloud.notify.plist [Click for support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[running] com.vladalexa.MagicPrefs.plist [Click for support]
[loaded] info.lokiware.attachmenttamer.cleanup.plist [Click for support]
[failed] info.lokiware.attachmenttamer.setupagent.plist [Click for support]
[loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: (What does this mean?)
iStat menus Helper Application Hidden (~/Library/Application Support/iStat menus/Helpers/iStat menus Helper.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
TotalFinder Application (/Applications/TotalFinder.app)
WDDriveManagerStatusMenu UNKNOWN (missing value)
Other Apps: (What does this mean?)
[running] com.adobe.Reader.82960
[running] com.binaryage.totalfinder.agent.38940
[running] com.binaryage.totalfinder.crashwatcher.182076
[running] com.etresoft.EtreCheck.370936
[running] com.getdropbox.dropbox.7984
[running] com.google.Chrome.345376
[running] com.iSlayer.iStat menus Helper.180088
[running] com.parallels.desktop.console.32408
[running] com.parallels.winapp.e43991451d7f01a4fd049b955fdf103e.c63f01a9ebbb485ab90fd6af9d 37aa7a.17356
[running] com.sophos.autoupdate
[running] com.sophos.configuration
[running] com.sophos.intercheck
[running] com.sophos.notification
[running] com.sophos.scan
[running] com.sophos.sxld
[running] com.sophos.webd
[running] com.vladalexa.MagicPrefs.MagicPrefsPlugins.49448
Internet Plug-ins: (What does this mean?)
Java Applet: Version: 11.4.2
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
RealPlayer Plugin: Version: Unknown
AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.4.1.14 - SDK 10.10 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]
Unity Player: Version: UnityPlayer version 1.6.2 [Click for support]
User internet Plug-ins: (What does this mean?)
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
Safari Extensions: (What does this mean?)
Aimersoft Video Converter
Open in Internet Explorer
3rd Party Preference Panes: (What does this mean?)
Application Enhancer [Click for support]
AppTrap [Click for support]
Firefly [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
iStat menus [Click for support]
MacFUSE (Tuxera) [Click for support]
MagicMenu [Click for support]
MagicPrefs [Click for support]
MultiClutch [Click for support]
NuFile [Click for support]
ArcanaStartupSound [Click for support]
SwitchResX [Click for support]
Time Machine: (What does this mean?)
Skip System Files: YES - System files not being backed up
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 380.62 GB
Destinations:
Elements [Local]
Total size: 999.83 GB
Total number of backups: 15
Oldest backup: 01/11/2015 14:56
Last backup: 23/11/2015 19:24
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 380.62 GB X 3)
Top Processes by CPU: (What does this mean?)
56% InterCheck
8% kernel_task
6% Google Chrome Helper(8)
4% mds
4% Google Chrome
Top Processes by Memory: (What does this mean?)
2.18 GB prl_vm_app
788 MB kernel_task
647 MB Google Chrome Helper(8)
377 MB softwareupdated
197 MB Finder
Virtual Memory Information: (What does this mean?)
44 MB Free RAM
7.95 GB Used RAM (1.22 GB Cached)
1 MB Swap Used
Diagnostics Information: (What does this mean?)
Nov 25, 2015, 08:17:15 AM Self test - passed
Nov 23, 2015, 08:13:35 AM ~/Library/Logs/DiagnosticReports/Finder_2015-11-23-081335_[redacted].crash
