Q: Apple Pay Apple ID Infinate Sign In Loop

When attempting to add a card to Apple Pay I am prompted to sign in with my Apple ID as expected, but every time I sign in, less than a minute later I am asked to sign in again, this repeats over and over again until I click cancel and returned to the previous screen.

iPhone 6, iOS 9.1

Posted on Nov 25, 2015 5:26 AM

I have this question too

Q: Apple Pay Apple ID Infinate Sign In Loop

All replies

Helpful answers

by Jonathan UK,

Jonathan UK Nov 25, 2015 5:33 AM in response to iAlias
Level 8 (40,013 points)

Apple Watch

Nov 25, 2015 5:33 AM in response to iAlias

Hi

Follow the steps here to reset your Apple ID password and then re-try adding your card:
If you forgot your Apple ID password - Apple Support

It may also help to restart your iPhone.
Reply options

Link to this post

by iAlias,

iAlias Nov 25, 2015 6:35 AM in response to Jonathan UK
Level 1 (29 points)

iPhone

Nov 25, 2015 6:35 AM in response to Jonathan UK

I just reset my Apple ID password and then re-tried adding my card, but still no luck, I've also tried restarting my phone both before and after resetting my Apple ID password.
Reply options

Link to this post

by Jonathan UK,

Jonathan UK Nov 25, 2015 7:29 AM in response to iAlias
Level 8 (40,013 points)

Apple Watch

Nov 25, 2015 7:29 AM in response to iAlias

Check that you are signed in to iCloud on your iPhone: Settings > iCloud.

It may help to sign out and sign back in.
Reply options

Link to this post

by iAlias,

iAlias Nov 26, 2015 10:14 AM in response to Jonathan UK
Level 1 (29 points)

iPhone

Nov 26, 2015 10:14 AM in response to Jonathan UK

I just signed out and back in again, but still no luck.

I'm beginning to think it's an issue with two-step authentication, so I may attempt to use a generated password for it and see how that goes.
Reply options

Link to this post

by iAlias,

iAlias Nov 26, 2015 10:18 AM in response to iAlias
Level 1 (29 points)

iPhone

Nov 26, 2015 10:18 AM in response to iAlias

Using a generated password did not work, it wouldn't sign in at all.
Reply options

Link to this post

Q: Apple Pay Apple ID Infinate Sign In Loop

All replies Helpful answers

by Jonathan UK,

by iAlias,

by Jonathan UK,

by iAlias,

by iAlias,

All replies

Helpful answers