touch id not working
my touch id don't work from first time, i have to try several time to open my phone then i had to open it by passcode
iPhone 5s, iOS 9.1
my touch id don't work from first time, i have to try several time to open my phone then i had to open it by passcode
iPhone 5s, iOS 9.1
Try to reset/reset your device. This won't delete your data stored on this device.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
touch id not working