Q: having a trouble iCloud sync files

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Eddisababa

Level 1 (0 points)

Q: having a trouble iCloud sync files

Recently since I have updated my OS to El Captain, my macmini has never finished sync task. See following image. It is always in the middle of sync. As the resulte some new work on my Mellel can not be updated when I save it. I save it, and I go home open my macbook Air, and of the Mellel file, then I see the file is not updated. Not only Mellel, some other files do same thing. Do you know how can I make my iCloud finish syncing?

Do you know actually what is my problem? Why it happens?

Thank you.

Mac mini, iOS 9.1

Posted on Nov 25, 2015 8:53 AM

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Q: having a trouble iCloud sync files

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by braden85,

braden85 Nov 26, 2015 2:57 PM in response to Eddisababa
Community Specialists

Nov 26, 2015 2:57 PM in response to Eddisababa

Hi Eddisababa,

I understand that you are having some issues with iCloud Drive on your Mac Mini. I have an article for you that will help you address this issue, and it can be found below:
What if my upgrade to iCloud Drive pauses or doesn't respond?
Check your Internet connection. In your iOS device’s status bar, look for an Edge, 3G, 4G, LTE, or Wi-Fi icon. On your computer, make sure you have an active wired or wireless network connection. Then open a website from your browser to make sure you're connected. You can use these steps to check your Internet connection on your Mac or iOS device.
If you lose your Internet connection, the upgrade will pause for a short time, then try again. If your upgrade still doesn't respond, contact Apple Support.
Get help using iCloud Drive - Apple Support
https://support.apple.com/en-us/HT203052

Take care, and thanks for visiting the Apple Support Communities.
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Q: having a trouble iCloud sync files

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by braden85,

What if my upgrade to iCloud Drive pauses or doesn't respond?

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