theridge

Level 1 (0 points)

Q: can not install update

iTunes6464.msi. enter alternate path to a folder containing install package. clean reboot did not work

iPhone 5, iOS 6.0.2, create ring tones

Posted on Nov 25, 2015 6:45 AM

I have this question too

Q: can not install update

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by norm123,

norm123 Nov 26, 2015 1:11 PM in response to theridge
Community Specialists

Nov 26, 2015 1:11 PM in response to theridge

Hello theridge,

I understand that you are having issues with installing iTunes on your computer. Let's see if we can get that sorted out.

With what you have done so far with troubleshooting, I would take a look at the article below for some additional steps to get it installed. You might want to look at any security software that might be the root cause of your issue.

If you can‘t install or update iTunes for Windows
https://support.apple.com/en-us/HT201668

Take it easy
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by turingtest2,

turingtest2 Nov 26, 2015 1:31 PM in response to theridge
Level 10 (86,377 points)

Apple TV

Nov 26, 2015 1:31 PM in response to theridge

Start here: Missing MSI errors. Review the rest of the tip if required.

tt2
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