pipibearpop

Q: constantly asked to sign-in apple music

My apple music on Mac constantly ask me to sign in while I really did. I re-start it, it turn out ok for a few songs but later ask me to sign in again. While this matter begin, my playlist are all gone. Sometime after numerous sign-in, it turn out to be okay but that request to signing in keep popping out. Sometime it turn out okay for day 1 and when I on my Mac, similar things happen. My apple music in iPhone are okay though. Its totally annoying.

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10.5)

Posted on Nov 25, 2015 8:04 AM

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Q: constantly asked to sign-in apple music

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  • by judysings,

    judysings judysings Nov 26, 2015 2:41 PM in response to pipibearpop
    Community Specialists
    Nov 26, 2015 2:41 PM in response to pipibearpop

    Hi pipibearpop,

    If you are repeatedly being asked to sign in to the iTunes Store on your Mac, here are a few things you can try.  These steps are not in any particular order.  After you have checked all of these areas, sign out of your iTunes Store account, restart the computer and then sign back in.  

    If you‘re asked repeatedly to sign in to the iTunes Store
    https://support.apple.com/en-us/HT203381

     

    Check to make sure your computer is Authorized for the iTunes Store

    Authorize your computer in iTunes
    https://support.apple.com/en-us/HT201251

    Sometimes there can be an issue with billing information of the iTunes Store account.  Here are the instructions to check your payment information to make sure everything is up to date:

     

    Change or remove your Apple ID payment information
    https://support.apple.com/en-us/HT201266

     

    pipibearpop, if you are still having issues after trying these things, please reply to this thread with more information, including any specific error messages you encounter.

     

    Take care,