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Help with not wanted purchase

i have 4 pending transactions of 13.95 and I did not purchase anything on the App Store

iPad

Posted on Nov 25, 2015 7:15 AM

Reply
1 reply

Nov 25, 2015 9:26 AM in response to Carrillom20

Does anything show on your account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support

And/or do you have any pre-orders or auto-renewing subscriptions due ?


If there are purchases that you don't recognise, and nobody else has access to your account or devices/computers and did them, then change your account's password (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww


Or have you added or changed payment or address details on your account : About payment card authorization holds in the iTunes Store - Apple Support ?

Help with not wanted purchase

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