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How do I wipe/reset my phone via iTunes in order to sell it if can't use the screen?

How do I wipe/reset my phone via iTunes in order to sell it if can't use the screen?

I have an iPhone 5

Posted on Nov 25, 2015 10:28 AM

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5 replies

Nov 25, 2015 10:43 AM in response to jowils

If you did not have Find My iPhone activated with the iCloud account, then there isn't anything you can do if you cannot access the screen. I'm guessing that you have not synced that device to the computer and iTunes in the past? If you had, you should be able to access the device in iTunes, but to restore it, you have to enter the passcode for the device, if it had one on it. That would be impossible, as you probably already know, if the screen does not work.

How do I wipe/reset my phone via iTunes in order to sell it if can't use the screen?

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