Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hi
For the last couple of days I've been noticing that apps where the data for the app is switched off is still using data.
Are you guys aware of this , is there anything we can do ?
I've tried the usual.
Restarting the phone ,deleting the app and reinstalling but the problem just comes back.
Thanks
iPhone 5s, iOS 9.1
Try to reset your device. This won't delete your data stored on this device.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
Hi D.Cohen
Hard reset only help for a day or two.
I've also reset network settings previously.
Apps using data in iOS9.1 while data to that app is restricted under Cellular data setting.
