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iPhone 6: Unexpected Restart

Hello.


I have recently changed my iPhone 6 128gb because its screen bent. Apple Store gave my a new iPhone 6 128gb.

My product model is A1586.


Since I got the phone and turned it on, it keeps unexpectedly restarting.


The iPhone freezes for 1 second into a grey screen (sometimes red) with a pixel line in the middle of it and then restarts.


It is getting impossible to use the phone. Those restart have been happening more frequently.


I already tried everything:

  • Force reseting
  • Restore in Safe Mode


I suspect it is something related to the battery since the battery is not charging very well when those restarts are happening.


I really do not know what to do.


Any ideas?


Thank you very much!

Regards.

iPhone 6, iOS 9.1, 128 model A1586

Posted on Nov 25, 2015 12:47 PM

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iPhone 6: Unexpected Restart

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