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My "Purchased apps" does not load. I need to find out the creation date of one of my apps. Can Apple send me an email of all my purchased apps and creation dates?

"Purchased apps" on App Store, under Updates, loads for 5 seconds and then goes to a blank white screen.


I need to find the creation date of my Hay Day account.


Thanks

iPod touch, iOS 6.1.6

Posted on Nov 25, 2015 6:07 PM

Reply
1 reply

Nov 26, 2015 1:28 AM in response to - ChesterDude -

- Log into iTunes on your computer and look there.

For your problem:

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Go to Settings>iTunes and App Store and sign out and sign back in

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

- Restore to factory settings/new iOS device.

My "Purchased apps" does not load. I need to find out the creation date of one of my apps. Can Apple send me an email of all my purchased apps and creation dates?

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