JJust got this for my birthday from my wife..spent about 5 minutes setting up..now I can not get passed a swipe screen that says.."swipe to upgrade" When I swipe..nothing happens. I've tried restarting several times, tried hooking up,to iTunes a few times as I read this would fix it..nothing!
this thing should work perfect out of the box but, of course it doesn't...
any ideas?
iPhone 6s
Lol....it appears as if I've stumped the band!
This article addresses your issue:
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
Software updates / upgrades occur faster than hardware updates / upgrades. It seems perfectly normal to me that an Apple product just out of the box would need a software update. In fact, that just happened when I received my Apple Watch not too long ago.
HD1234 wrote:
Lol....it appears as if I've stumped the band!
Really? Did you expect a response within 9 minutes?
Sorry, guess I'm just frustrated. My wife and young kids were so excited to give me this for my B day today and now it doesn't work. They are far more upset than me. I tried you link to no avail.
I Know Apple is in it for the money but you expect this supposed "great product to work". So much for expectations. It's obviously an issue with the software upgrade.. Companies try to rol out new products before they are ready and this is the case here. Guess we are now burdened with the task of boxing it up and shipping it back, but who knows if the next phone won't have the same issue?
TThe sad part is...Apple has no idea why this is happening.
HD1234 wrote:
... but who knows if the next phone won't have the same issue?
Tens of millions of them do not.
Hopefully you realize that you need a current version of iTunes (12.3.1) to interact with iOS 9.
hey...yeah..I just upgraded my iTunes version..it was outdated.. This did nothing to fix my problem though. It's,great, my iPhone is syncing all my mIsis etc. right now!,lovely...except for one problem...I cant access it! I have the Apple screen of death on a brand new product.
iI've tried dojg a complete,restore,.on a brand new phone, as imstructed..nothing. I did the iTunes update...nothing. I did a few restarts. Nada. But, at least you guarantted me that the next phone will work perfectly! Thank!
seriously...there is an obvious issue here with the software and I'm sure it is not on my phone only. There obviously is a chance the next phone I get from Apple wil have the same problem. Don't feel bad...most products are made poorly these days. It's nothing new.
AAnd..still nada. now the phone just shows the power cord with the iTunes logo on the screen and iTunes says the iPhone software server could not be contacted.
funny thing is, when my wife got,her phone, she never had to go on iTunes at all. She doesn't even use iTunes.
Try recovery mode described here. You may have to try this more than once to succeed.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
TThanks..already tried recovery mode. just saying the update server could not be contacted.
i hope,all new iPhone owners don't have to,go,though this.
HD1234 wrote:
i hope,all new iPhone owners don't have to,go,though this.
As I said above, (at least) tens of millions do not.
Why is iTunes so critical to using the iPhone? How if I didn't use I tunes? I could never use an iPhone?
HD1234 wrote:
TThanks..already tried recovery mode. just saying the update server could not be contacted.
i hope,all new iPhone owners don't have to,go,though this.
About 48 millions a quarter sold.
Sobering number. I've had a 4s for 2 yesrs..no issues, perhaps they can't keep up with the demand. Atari Anyone?
Brand new, out of box 6 ..keeps saying "swipe to upgrade"..absurd....why?
