7 Replies Latest reply: Nov 16, 2006 11:27 PM by prettylady
kalikana Level 1 Level 1 (0 points)
When I open iTunes and connect my iPod to the computer it says:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."

I tried disconnecting and reconnecting and it didn't work. By the way, when i connect my iPod first, iTunes DOES NOT open. And when I open iTunes first it takes ages for the above message to show.

When I click Restore on the Summary:
"There was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found."

I have the latest version of iTunes, and this message keeps appearing.
HELP!
Please and Thanks.

PC, Windows XP
  • kalikana Level 1 Level 1 (0 points)
    Now it's messed up again. When I press a button the Apple logo appears, and then the folder with the exclamation marks appeared. I've tried everything.

    I left my iPod on the table and when I looked at it again I saw Disk Mode and a big check on the middle without me forcing it into Disk Mode.

    How do I get my iPod to work again?
  • PT Level 7 Level 7 (20,880 points)
    Have you tried doing a reset on the iPod (do it a few times in a row)?

    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

    2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

    Patrick
  • jirish2820 Level 1 Level 1 (0 points)
    I'm having what I think is the same problem. The message I get is "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes"

    Yesterday I recevied a message that a new version of iTunes was available (7.0.2) so I installed it. For the first time since I have gotten this computer it started working. Thinking it was fixed I plugged in my iPod this morning and I get the same message! This is really frustrating.

    I have tried resetting and all that. I have 2 other PC's that this works fine on, just not this one.

    By the way, this is not the computer that I use to Sync with, it is my work PC and I only play the iPod through iTunes.

    Any ideas??
  • kalikana Level 1 Level 1 (0 points)
    Yup. I've done that multiple times.

    The iPod is working now, but I still get the same message whenever I plug it into my computer. Therefore, I can't add any more songs to it. One thing I've noticed is that when i connect it to my charger, the regular menu, etc. shows up (instead of the folder icon) but the songs do not play and skip to the next song after a few seconds. I picked it up after a few hours though and it's working perfectly now.. =\
  • jcm1128 Level 1 Level 1 (0 points)
    hello i am also going thru the same process and im getting frustrated
  • jirish2820 Level 1 Level 1 (0 points)
    What finally worked for me is this, and I did this just today. I plugged in my iPod and waited for the message to come up. After I did that I open the computer management console and looked at Disk Management. Well, as advertised, there it was my iPod with a drive letter that was already assigned to another (network) drive. I changed it, ejected it from iTunes, made sure that it was not in the safely remove hardware screen, then unplugged/replugged it in the USB port and TA DA!! It started working. I've been battling this of and on for like a month!

    Couple of things I found out in my searches. If you are trying to plug in your iPod at work, there are Group Policies (both Microsoft and Novell) that can prevent USB peripherals from working! Keep that in mind all you working peoples (you know who you are!)

    Good luck to you guys on your endeavor!
  • prettylady Level 1 Level 1 (0 points)
    Hi there-

    Can you help me do what you did by explaining in more detail? I think you may be on to something with the problem I'm having. I have Itunes on my laptop, but carry my USB cord to work to charge my ipod by plugging into my Dell desktop. Now I can't seem to get my ipod to update with Itunes when I use the same USB cord to plug into my laptop. This is frustrating, please help save my Ipod! : )