Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

So my niece forgot her apple id. We had to restore it because of an incomplete update. Any help please.

I had to restore it through iTunes because it was no longer booting. Is there a way to find out what email is linked to it?

Posted on Nov 26, 2015 12:11 AM

Reply
3 replies

Nov 26, 2015 12:42 AM in response to bigonrice

If she still can't remember or find her id, and if you/she were the original purchaser of the iPad (i.e. it wasn't bought used), then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

So my niece forgot her apple id. We had to restore it because of an incomplete update. Any help please.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.