Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 4s was on then all a sudden it switched itself off and i cant get it back on

my iphone 4s was on then all of a sudden it switched off and now cant put it back on

Posted on Nov 26, 2015 3:10 AM

Reply
1 reply

Nov 26, 2015 3:15 AM in response to rach1890

Press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

my iphone 4s was on then all a sudden it switched itself off and i cant get it back on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.