Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Why can't I login to Apple ID on old iPhone to backup? Each time I try to log in I get the "Your acct has been locked for security reasons. To Unlock you must verify your identity then on to the reset password exercise. I have reset multiple time but still can't get in to iCloud on my old iPhone.
iPhone 5c, iOS 9.1
Hi DANOB7,
I'm sorry to hear you are having these issues with your iPhone. If you are getting a message that your account has been locked for security reasons, you may find the steps outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If your Apple ID is locked - Apple Support
Regards
Cannot login to iCloud on old iPhone
