HT205384: Charge your Siri Remote or Apple TV Remote
Learn about Charge your Siri Remote or Apple TV Remote
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Helpful answers
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Dec 25, 2015 7:50 PM in response to bigpoppa_612by zbeach1,I know this is an older post but I just bought an Apple TV and am having the same exact problem. We tried charging and pairing the remote. The remote can restart the Apple TV but nothing else. Did you ever get a resolution to your problem?
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Dec 25, 2015 10:49 PM in response to zbeach1by bigpoppa_612,No but I figured it out.
Use your TVs remote. Then go to settings and pair your apple remote.
That's what worked for me.
Thanks.
Joshua
Sent from my iPhone.
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Dec 28, 2015 9:56 AM in response to zbeach1by Ndurkee328,you could also try holding down the volume up button and the menu button while holding the remote close to the Apple TV to re-pair the remote.