How do I get the data from my previous iPhone to my new one?

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Level 1

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How do I get the data from my previous iPhone to my new one?

Hi!

I broke my previous iPhone. The screen fell off and the white screen behind it as well. The whole thing is black now, but still vibrates and makes sounds as usual, the thing is that i can't see anything and the touch doesn't work.

I want to save all the data from this iPhone and sync. it to the new one I'm getting. Is this possible?

When I try to sync. it to the MacBook I have to agree to it on my iPhone but the touch doesn't work so it's impossible this way.

Please help! I have 4 years of memories on this phone.

-Anna

iPhone 5

Posted on Nov 26, 2015 3:22 PM

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Answer 1

FoxFifth

Level 10

468,801 points

Nov 26, 2015 3:35 PM in response to rolfovna

Once the phone is broken it is too late to back it up or sync it. It is possible that you had it set up to sync and/or backup automatically. If it was syncing automatically, you can use a computer and log in to https://www.icloud.com/ and see if your Contacts, Notes, etc are there.

If it was setup to backup automatically, you won't be able to see that at https://www.icloud.com/ but the following link has instructions on how you can restore to your new iPhone if there is in fact a backup: iCloud: Restore or set up your iOS device from iCloud

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