itunes is preventing me from downloading purchased items. they are holding previously purchased movies for ransom until i update my billing info. i just want to access what i already paid for. does anyone know how to bypass this? its very disappointing. i just want access to the items that have already been paid for.
i don't want to buy anything right now. iTunes doesn't know the difference between "buy" and "download purchased items" and is restricting me from downloading previously purchased content until i update my billing info.
Thank you for your help. You hit it right on the money. I have a $40 balance that is preventing me from downloading anything and everything else, including music and movies that have already been paid for. I'm currently trying to cancel/prevent the 41 dollar debt, however, iTunes support suggest I pay first to recieve a review for a possible refund. Should I just go ahead and bite the bullet and pay for the $41 for the items that I don't want, can't download, and didn't use, open, or download so I can finally get to the content that iTunes already have money in the bank for? Seems like the logical and easiest route to take, right? As the consumer, I feel very disappointed by this procedure. What are the alternatives? I want to resolve this in a manner that leaves both parties satisfied. The current procedure seems archaic to me. Maybe the problem is just me?
If you've already tried asking for a refund, yes, you should.
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how do I get authorization from my computer to download my movies that I purchased in the past
To authorise your account use the Store > Authorise This Computer drop-down menu option : Authorize your computer in iTunes - Apple Support
To see what you can redownload (which will depend upon your country, if they are still in the store, and if you've moved countries) : Download your past purchases - Apple Support
how do i download purchased items
