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I bought new iPhone in August, used it for 1 week, next week the font was too bold that it covered the screen, then it went blank till today. What do I do?

I bought new iPhone in August, used it for 1 week, next week the font was too bold that it covered the screen, then it went blank till today. What do I do?

iPhone 5

Posted on Nov 26, 2015 11:40 PM

Reply
1 reply

Nov 26, 2015 11:49 PM in response to Cladebaby

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

I bought new iPhone in August, used it for 1 week, next week the font was too bold that it covered the screen, then it went blank till today. What do I do?

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