Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

continual crash mac osx el capitan 10.11.1

Since the last update el capitan , my mac crash several times a day and apparently , many people encounter the same problem . Apple would it worse than the competitor ?

iMac, OS X El Capitan (10.11.1), big problem

Posted on Nov 27, 2015 3:18 AM

Reply
5 replies

Nov 27, 2015 6:14 AM in response to triangle photo

If you mean a kernel panic, then please post the panic log of the most recent one.

You can find it in the Console app under the System Diagnostic Reports heading. The name will start with kernel...

Just copy the text and paste it into a reply here.

triangle photo wrote:


Since the last update el capitan , my mac crash several times a day and apparently , many people encounter the same problem .

Yes, it appears that many people install crapware on their Macs.

Nov 27, 2015 6:29 PM in response to triangle photo

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

continual crash mac osx el capitan 10.11.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.