After the last update to iOS 9.1 the Battery power is jumping up and down

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Level 1

0 points

After I updated my iPhone to iOS 9.1 I started to suffer from many battery-related problems. I am using an iPhone 6 Plus

- the percentage keeps jumping up and down

- The power drops from 39% to 5% and the moment I open the iPhone it drops to 1%

- If I switch the screen off and reopen it I find it 12% but then the phone runs out of power and switch itself off

- The moment I add charge it, I find it above 40%

And so on.

iPhone 6 Plus, iOS 9.1

Posted on Nov 27, 2015 3:32 AM

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Answer 1

Level 6

8,588 points

Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

If these steps don't work, contact Apple and ask for help.

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