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When I click on a open in itunes store link it takes me to download itunes page instead of opening my itunes. How can I resolve this issue?

I have been on several websites and have tried to click on a open in itunes link to purchase a app or book. However, each time it has taken me to the download itunes page on the Apple website instead of opening my itunes. How can I resolve this issue?



Thanks!

iPhone 6, iOS 9

Posted on Nov 27, 2015 6:07 AM

Reply
2 replies

Nov 27, 2015 6:13 AM in response to Lubslimegreen

Try these steps:

  • Restart your computer.
  • Sign out and back in to your account.
  • Reinstall iTunes. Before installing a fresh version, disable the antivirus software. You will find iTunes for Windows here: http://www.apple.com/itunes/download/

Maybe you'll find something helpful here:

If you can't install or update iTunes for Windows - Apple Support

If this doesn't help, contact Apple Support.

http://www.apple.com/support/itunes/contact/

When I click on a open in itunes store link it takes me to download itunes page instead of opening my itunes. How can I resolve this issue?

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