Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why does the content of my emails disappear.

why do my emails say the content has not been downloaded from the server

iPhone 4S, iOS 7.1.1

Posted on Nov 27, 2015 5:24 AM

Reply
Question marked as Best reply

Posted on Nov 29, 2015 1:56 AM

Hello kingclart3,

Thanks for using Apple Support Communities.


If your emails are not being downloaded from your email server, then I recommend that you follow through the steps outlined below.


Follow these steps first:

  1. To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
  2. Log in to your email provider's website and make sure that the account is active and that you're using the right password.
  3. Check your email settings.
  4. Restart your iOS device.
  5. Remove the affected email account from your device with these steps:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the email account.
    3. Tap Delete Account.
    4. Add your account again.

Get help with Mail on iPhone, iPad, and iPod touch



Cheers.

3 replies
Question marked as Best reply

Nov 29, 2015 1:56 AM in response to kingclart3

Hello kingclart3,

Thanks for using Apple Support Communities.


If your emails are not being downloaded from your email server, then I recommend that you follow through the steps outlined below.


Follow these steps first:

  1. To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
  2. Log in to your email provider's website and make sure that the account is active and that you're using the right password.
  3. Check your email settings.
  4. Restart your iOS device.
  5. Remove the affected email account from your device with these steps:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the email account.
    3. Tap Delete Account.
    4. Add your account again.

Get help with Mail on iPhone, iPad, and iPod touch



Cheers.

Nov 29, 2015 2:03 AM in response to chuck_3rd

Thanks for that Alex. My emails initially download ok but in many of them the content disappears after a couple of days. I can still see the summary but no content in the main body of the message. I am not Pop3 but imap and have read elsewhere that the fix you describe might not work.,I have 2 email addresses and the same problem plagues them both.

why does the content of my emails disappear.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.