why does the content of my emails disappear.
why do my emails say the content has not been downloaded from the server
iPhone 4S, iOS 7.1.1
why do my emails say the content has not been downloaded from the server
iPhone 4S, iOS 7.1.1
Hello kingclart3,
Thanks for using Apple Support Communities.
If your emails are not being downloaded from your email server, then I recommend that you follow through the steps outlined below.
Follow these steps first:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
Get help with Mail on iPhone, iPad, and iPod touch
Cheers.
Hello kingclart3,
Thanks for using Apple Support Communities.
If your emails are not being downloaded from your email server, then I recommend that you follow through the steps outlined below.
Follow these steps first:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
Get help with Mail on iPhone, iPad, and iPod touch
Cheers.
Thanks for that Alex. My emails initially download ok but in many of them the content disappears after a couple of days. I can still see the summary but no content in the main body of the message. I am not Pop3 but imap and have read elsewhere that the fix you describe might not work.,I have 2 email addresses and the same problem plagues them both.
Hi kingclart3,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Take care.
why does the content of my emails disappear.